Customer Service 

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It is our primary goal and objective to provide Miramar residents with excellent customer service.

Our Customer Service Call Center hours are Monday through Friday from 7 a.m. to 6 p.m. excluding City holidays.   Lobby hours are Monday to Thursday 7 a.m. to 6 p.m. The lobby at City Hall is closed Friday, Saturday, and Sunday.

We provide 24-hour emergency and customer service assistance to all Miramar residents.

If you are experiencing an after-hour water and/or sewer emergency, please call 954-548-0013. 

For information regarding your Utility (Water Billing) account, please Click Here.

Please note, billing and payment inquiries with a customer service representative is not accessible after-hours. To check your balance on your water bill or make a payment,
check online or call our automated system 954-602-4357 and select the automated payment option.